You’ll Ask About These Matters
Select survey questions from the list we provide to learn how staffers rate such things as:
- Personal goals
- Pride in working for the CU
- Attitudes about members
- Feelings regarding supervisors
- Recognition of efforts
- Compensation and Benefits
- Fairness and honesty
- Facilities and equipment
- Working conditions
- Assignment of tasks, hours, etc.
- Internal communication
- Training and development
- Opportunities for advancement
- Working conditions
- Job descriptions /expectations
- Job performance evaluations
- Levels of trust and respect
- Credit Union mission/philosophy
- Effectiveness of procedures
- Quality of products and services
- Competitive advantages
- Fairness of rules
- Fairness of supervisors
- Policies, fees and charges
- Cross-selling of CU services
- Problems and concerns
- Cooperation among co-workers
- Cooperation between departments
- Management's awareness of problems
- Management's reaction to problems
- Workloads, stress levels and pressure
- Office politics
No Holds Barred!
Perhaps the most useful part of our survey program– is the presentation of your employee's thoughts and concerns… in their own words!
Survey questions inevitably touch on “hot” issues… or trigger thoughts of related matters that staffers feel strongly about. Our survey format prompts them to add their own personal comments to each set of questions.
All comments are included, exactly as submitted, in the final survey report, but participants' names are specifically not solicited. All submissions are confidential. (Even at this end we have no way of knowing who said what!)
But believe it-- when staffers express themselves anonymously, you can expect a true reading of their real thoughts and feelings!